Automotive Assistance and Specialist Services

Automotive Assistance and Specialist Services

Roadside Assistance

Allianz Partners are the specialists at keeping vehicles and passengers moving. Our services include breakdown assistance, including on-the-spot repair, recovery and towing. Services are delivered through our dedicated 24/7 UK call centre.

Service Activated Roadside Assistance (SARA)

SARA is a roadside assistance package, designed to add value to approved scheduled service programmes by reinforcing the principle that correct vehicle maintenance will reduce the change of breakdown. SARA also provides protection and peace of mind to the customer and manufacturer in the unexpected event of a breakdown. 

Accident Recovery

With accident recovery, our aim is to turn a potentially difficult and stressful situation into a positive interaction. Our priority when it comes to our accident recovery service is always the safety and wellebing of our customers. We provide a professional and prompt service which may include recovery of the vehicle and arrangement of their onward travel.

Telematic Enabled Services

The technology has advanced rapidly and Telematics is continually expanding, in both the factory-fitted and after-market sectors - the latter being driven by insurance companies to provide bespoke risk management. We are now working with clients to provide B-Call, diagnostics, remote vehicle location and stolen vehicle tracking to their relevant customers.

Customer Relationship Management (CRM)

Our existing assistance platforms and global network mean we have the capacity to tailor bespoke packages to meet the individual needs of our clients and their customers. Our services are delivered by our professional, experienced and caring team of coordinators, in English, with multi-lingual capabilities. 

Accident Management Programmes

Our Accident Management service is designed to help drivers get back on the road as quickly as possible, assist with the claims procedure and relieve some of the stress associated with going through the claims process alone.